Where Sound Matters

Musicare Inc.

Serving the Greater Ottawa Area and the Outaouais Region

Media Voted best area music store

musicians and educators buy our trusted products

We specialize in repairs and rental services.

Accessories

From around the world.

new instruments

Select brands built to perform.

Pre-Played Instruments

Good deals on great horns.

Musicare Band Instrument Repair Services provides guaranteed band instrument repairs in the Ottawa area, from student and professional instruments to customization for special needs and restoration of antique instruments.

We are an educator-approved service centre.

Holiday Season Business Hours

Through this holiday season, we want to take a moment to express our sincere thanks for your continued support throughout the year. Your trust and loyalty mean the world to us.

We wish you and your loved ones a safe and joyful holiday season of warmth, happiness, and peace. May the New Year bring you prosperity, success, and wonderful opportunities.

We look forward to serving you in the year ahead!

Warm regards,

Andrew, Cheryll, Dave, Renée and Felicia

Monday, December 23rd
9am - 4pm
Tuesday, December 24th
9am - 12 noon
Closed December 25th, 26th, 27th, 28th and 29th
Monday, December 30th
9am - 4pm
Tuesday, December 31st
9am - 4pm
Wednesday, January 1st
Closed
Thursday, January 2nd
9am - 4pm
Friday, January 3rd
Closed

Rentals for home & school

“During the first COVID lockdown, my son had left his trombone at school.  I don’t drive, so the owner personally dropped one off at our house so he could keep up with his music class.  You would never get this kind of service from the box stores.”   Bilal M.

Our repair Services

In-House Repair Department

Brass, Woodwind, Percussion, String, Fretted, Electronic Instruments

 

  • no waiting
  • our shop is yours

ON THE SPOT REPAIRS

Speak with our technicians. If it is a minor repair and time permits, we’ll repair your instrument while you wait.

Play condition

Make it play the right way. Replace all worn parts such as pads, corks, felts, springs; dent work as required, adjustments, brasswind air leakage test & valve compression test, play test, clean instrument, case & mouthpiece.

repad / overhaul

Woodwinds: Strip, ultrasonic clean, dent removal, tone-hole leveling, stack alignment, key rod clean-straighten, new pads, corks, felts, assemble, all adjustments, strobe tune, clean case and mouthpiece.

Brasswinds: Strip, body dent work, solder work, valve work, slide work, leadpipe work, ultrasonic clean, reassemble, new valve springs, felts, corks, waterkey springs, compression test, leak test, playtest, clean case & mouthpiece.

Percussion: Replace or repair broken hardware, frames, pedals and all other components.

ultrasonic cleaning

Our ultrasonic music cleaner quickly cleans brass instruments and woodwinds using water-based detergents. It cleans brass, nickel, silver-plate, clarinet keys, and plastic. Mouthpiece example before and after cleaning with buff.

FAQ’s

Are repair estimates free?

Yes, provided we do the repair.

Do you service all brands of instruments?

Yes, unless the instrument is beyond repair or of a substandard quality.

Can you make parts?

Yes.

My school is outside your area, can shipping for summer repairs be arranged?

Yes. Please contact our service desk for arrangements.

music teacher classroom Updates

KEEP IN TOUCH

Occasionally, we wish to inform you about special sales and seasonal repair services for your classroom.

Quick Links

Instruments

Accessories

Rentals

Repairs

Parts

comments

our customers

“Can’t say enough about the amazing service.  So glad we discovered the best-kept secret in Ottawa.”  

Kathy C.

Davina P.

We are so fortunate to have these folks in our community. No matter what comes up, Musicare is always there for my students and me.

Savannah L.

Excellent service received my flute back sooner than the estimated turn-around time, and it looks and plays like new.

David R.

Thanks for the great job on Selmer Alto sax, and taking the time to resolve the small flex in the body. Pads sealed well and instrument spoke well to serve the cause for the Montreal Symphony this week.

Mathieu t.

I trust these guys and travel from Montreal to have my sax checked out there. These guys always have the best service and the most friendly staff! Been going to them for everything from buying, selling, and repairing, and it is also a good source of info regarding the local music scene. I’ve been going there since 2007.

Kathy M.

Excellent service! Repaired/serviced my oboe within 24 hours for a very reasonable fee. Would highly recommend them. Well worth the drive!

Catheriine L.

Amazing customer service! Needed a replacement part for a Selmer clarinet and couldn’t find it anywhere in Montreal. Responded immediately, had the part, shipped it to me and all for a very reasonable price. Had it at my door 2 days after first inquiry. Used part is in mint condition and fits perfectly. Andrew was friendly and helpful. Thanks again for your help!

Get in touch

Since 1973, we have proudly served customers throughout the Ottawa-Outaouais region and other neighbours, including:

Kanata, Barrhaven, Ottawa, Orleans, Nepean, Stittsville, Almonte, Orleans, Fallingbrook, Kars

Cumberland, Bancroft, Barry’s Bay, Deep river, Pembroke, Petawawa

Renfrew, Arnprior, Carleton Place, Perth, Smith Falls, Gananoque, Brockville, Athens

Sydenham, Prescott, Iroquois, Alexandria, Vankleek Hill, Hawkesbury

Plantagenet, Rockland, Hammond, Russell, North Bay, Cornwall

Kemptville, Gatineau, Hull, Aylmer

Send a Message

We would love to hear from you.

Social

Call Us

 

(613)822-0601

We answer our phones Monday to Thursday 9 am to 6 pm. Friday 9 am to 12 noon.

Visit Us

 

4534 Anderson Rd. Ottawa ON. K0A 1K0

Monday to Thursday, 9:00 am to 6:00 pm

Friday, 9 am to 12 noon

Saturday, Sunday & Stat Holidays Closed

Emergency Service By Appointment

privacy policy

Q

Musicare Inc. respects the privacy and integrity of all information submitted through our website forms and e-mail address. Accordingly, we do not collect your personal information when browsing our pages.

We only collect information when you volunteer to fill in a form, e-mail a request for information or purchase a product.

Depending upon your request, personal information collected about you may contain your name, contact details, e-mail address, phone number, and your specific request. By providing this information, you consent for us to use your information to respond to your questions, queries and recommendations about our products and services.

Under no circumstances do we share, sell, rent or disclose your personal information to any third party.

Musicare Inc. takes all technical security precautions to protect your personal information.

Questions about our Privacy Policy? Mail to: Admin